MOH || User Guide

User Guide for New Facility Application

step 1

Sign Up

- user should visit https://rsmoh.riversstate.gov.ng/.
- Click on "register" located at top right corner of the RivMOH landing page, to fill certain details on the sign-up form provided.
- After filling the form, click on Register button to create account for the proposed facility.

A mail will be sent to the email address that was provided when the form was filled. Open the mail and click on “click to continue” to activate the account.
Note: The email address must be the facility’s email not a personal email.

Step 2

Log In

i. Click on “login” to display the Login page.
ii. Enter the email address and password in the boxes provided.
iii. Click Sign in.
iv. Fill in the applicable details in the ‘Update Profile Modal” and proceed.

Step 3

Application

i. Click “Application” on the side menu.
ii. Click on the dropdown icon to select the type of facility.
iii. Then click on “continue”.

iv. As a new User click on “No” because your facility is not registered, then click on “Continue” to proceed to the next phase.

Step 4

Application Fee

i. Make payment for “application fee” by filling in your card details on the payment modal.

Step 5

Forms

i. Fill the forms correctly and upload the necessary documents.
Note there are different forms, please look at the form title to know the form.
The name of the forms are personal data of proposer, information on proposed facility and staff data.

Step 6

Inspection/Administrative fee

i. Click on Payments on the side menu.
ii. Click on pending payments.
iii. Choose inspection/administrative fee by clicking “pay” button.
iv. Select inspection/administrative fee from the dropdown menu then continue.

After payment click on “Home” to go back.

v. A mail will be sent showing the day and time for inspection
vi. After Inspection, a mail will be sent from the River State Ministry of Health within 2-10 working days instructing the facility to make payment for Registration fee

Step 7

Registration fee

i. Click on Payments on the side menu.
ii. Click on pending payments.
iii. Choose Registration fee by clicking “pay” button.
iv. Select Registration fee from the dropdown menu then continue
After payment click on “Home” to go back
v. Kindly wait for the mail that will be sent by the River State Ministry of Health informing you that your facility has been licensed and approved
vi. Kindly visit the Ministry of Health to Pickup your license
Note: This is the final process

step 1

Search

- The user should visit https://rsmoh.riversstate.gov.ng/
- Search the name of the already registered facility on the "search field" located at the center of the RivMOH landing page, then click on the facility name to continue.
- Fill the form by providing the email address that was used to register the facility, click on ‘apply for login details” button to get a valid login detail.
An email will be sent to the email address that was provided. Open the mail to see instructions for resetting password.
Note: The email address must be the facility’s mail not a personal mail

Step 2

Apply for Login details

i. Enter the facility’s email address.
ii. Click on “apply for login details” to receive your login parameters via the mail addressed entered
iii. Use the login parameters sent to you mail to login

Step 3

Log In

i. Click on “login” to display the Login page.
ii. Enter the email address and password in the boxes provided.
iii. Click Sign in.
iv. Fill in the ‘Update Profile Modal” and proceed

Step 4

Application Fee

i. Click on Payments on the side menu
ii. Click on pending payments
iii. Choose Application fee by clicking “pay” button
iv. Select Application fee from the dropdown menu then continue.
After payment click on “Home” to go back

Step 5

Application

i. Click “Application” on the side menu
ii. Click on the dropdown icon to select the type of facility.

iii. Then click on “continue”

iv. As a an Already Exist User click on “Yes” and 'agree' because your facility is registered, then click on “Continue” to proceed to the next phase

Step 6

Inspection/Administrative fee

i. Click on Payments on the side menu.
ii. Click on pending payments.
iii. Choose inspection/administrative fee by clicking “pay” button.
iv. Select inspection/administrative fee from the dropdown menu then continue.

After payment click on “Home” to go back

v. A mail will be sent showing the day and time for inspection.
vi. After Inspection, an email will be sent from the River State Ministry of Health within 2-10 working days instructing the facility to make payment for Renewal fee.

Step 7

Renewal Fee

i. Click on Renew license.
ii. Click “renew” button to renew the facility.
After payment click on “Home” to go back
v. Kindly wait for the mail that will be sent by the River State Ministry of Health informing you that your facility's license has been renewed.

User Guide for New Facility Application

step 1

Sign Up

Step 2

Log In

Step 3

Application

Step 4

Application Fee

Step 5

Forms

Step 6

Inspection/Administrative fee

Step 7

Registration fee

User Guide for Existing Facility

step 1

Search

Step 2

Apply for Login details

Step 3

Log In

Step 4

Application Fee

Step 5

Application

Step 6

Inspection/Administrative fee

Step 7

Renewal Fee